FAQs: Global Trading System Platform

A: FX Solutions currently offers four trading platforms; GTS Pro, GTS Web, GTS Mobile and FX AccuCharts.

A: No, the same user name and password will work on any of the GTS platforms.

A: Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Vista.

**When installing GTS Pro on a Windows 2000 environment, users should update their Internet Explorer browser to 5.01 or higher.

A: CPU: Pentium II 300 Mhz (Recommended: 1 GHZ or higher)
Memory: 256MB RAM (Recommended: 512MB RAM)
Screen Resolution: 1024 x 768 pixels (Recommended: 1280 x 1024)
Internet: 56 kbps (Recommended: DSL, Cable Modem)

A:Yes, for Intel Macs please use either Parallels or Boot Camp. For Power-PC Macs please use Virtual PC 7 or above.

Please note that even though the GTS Pro platform will work on Apple computers, FX Solutions does not support the GTS Pro platform for Apple operating systems. If you experience difficulty installing the GTS Pro platform on an Apple computer, please use the GTS Web platform.

A:Please visit our GTS Pro platform download page to download the latest version.

A:To log in to the GTS Pro Platform, double click the "G.T.S. Pro" icon on your desktop. Next, choose whether you wish to log in to the Practice or Live account. Enter your User Name and Password and then click "Log On".

A:Microsoft Windows 2000, XP, and Vista.

A:CPU: 1 GHZ or higher
Memory: 512MB RAM
Screen Resolution: 1024x768 pixels (Recommended: 1280x1024)
Internet: 56 kbps (Recommended: DSL, Cable Modem)

A:FX Solutions does not support FX AccuCharts for Apple operating systems. Some customers have reported success using third party products with FX AccuCharts:

Intel Macs use Parallels http://www.parallels.com/en/products/desktop or
Boot Camp http://www.apple.com/macosx/bootcamp
Power-PC Macs use Virtual PC 7 or above http://www.microsoft.com/mac/products/virtualpc/virtualpc.aspx?pid=virtualpc


If you experience difficulty installing or running FX AccuCharts on an Apple computer, please try to reproduce the issue on a Windows computer. If the problem persists, please contact FX Solutions' technical support.

A:Please visit the FX AccuCharts download page to download and install the latest version.

A: Yes, you can run FX AccuCharts with GTS Pro.

A: An upward trendline is customarily drawn by connecting successive lows - at least two, but preferably more. Each successive point must of necessity be higher then the previous point. Conversely, downward trendlines are customarily drawn by connecting at least two successive highs, each one lower than the previous one.

A:After the first launch of FX AccuCharts through the GTS Pro menu, you may then run FX AccuCharts independently from GTS Pro by double clicking the FX AccuCharts icon. However, to trade from the charts and view your positions on charts, you must run FX AccuCharts and GTS Pro simultaneously.

A:The Forex calculator enables you to, in real-time, see the margin required to place or maintain trades at every available system leverage. The Forex calculator shows the result, in dollar terms, of a "one pip" move in the price of each currency pair over the range of lot sizes offered by FX Solutions. Clients also have the ability to enter their own trade size. This calculator is located along the top of your GTS Pro & Web platform under Trading Tools.

A: Our GTS Platforms (GTS Pro, GTS Web) have the capability to send you a "Text Message"(SMS) to your cell phone or via email, upon the execution of your order or to notify you when a price level you have designated has been reached. This will be done for you automatically once you have set alerts on your orders or a specific price level.
*You do not have to be logged on the GTS platform.
*If you use your cell phone, you must subscribe to Text Messaging Service, if you have not already done so.

The format to use will be similar to an email format. EXAMPLE: (2013452210@mobile.att.net). *Please check with your cell phone company for the SMS format.

Note: If you are using a cell phone outside the United States, you must have a cell phone that accepts email to receive alerts. Then you can create an alert to be received via your email address which you can then view from your cell phone.

Each feature will allow a maximum of 5 messages.

A:
1. Click on the Currency Pair
2. Go to Order Selection
3. Select Call Level Alert
4. Set your BID or ASK Target Price
Note: Must be 10 pips below the current Bid or 10 pips above the current Ask price.
5. Enter your SMS cell phone number or email address.
6. Hit Submit

Please see our video tutorial on the subject of Alerts for an illustrated example: http://www.fxsolutions.com/learning-tools/tutorials/gts-pro.asp

A: Note: This will work only if you have an existing Entry, Stop or Limit Order.

1. Go to the Pending Orders section
2. Click on the existing Entry order, Stop or Limit Order
3. Click Alert
4. Enter your email address.
5. Save

Please see our video tutorial on the subject of Alerts for an illustrated example: http://www.fxsolutions.com/learning-tools/tutorials/gts-pro.asp

A:Please use the Pip Calculator located on the GTS platform.

The formula to calculate P&L is as follows:

For Non-USD based Currency Pairs (GBP/USD, EUR/USD, AUD/USD):
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots

For USD-based Currency Pairs (USD/JPY, USD/CHF, USD/CAD):
P/L = (Opening Rate - Closing Rate) / Closing Rate x Lot Size x Number of Lots

For EUR/GBP:
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots x GBP/USD

For EUR/CHF, EUR/JPY:
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots / USD/CHF

For GBP/JPY
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots / USD/JPY

For EUR/JPY:
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots / USD/JPY

A:Entry Order: An order to enter a trade when a currency pair reaches a pre-determined price level.

Entry Limit Order: An order initiating an open position to sell as the market rises, or buy as it falls. The trader believes that at the level of the order, the market will reverse direction.

   a. Buy Entry Limit: An order to buy at a price below the current market.
   b. Sell Entry Limit: An order to sell at a price above the current market.

Entry Stop Order: An order initiating an open position to sell as the market falls, or buy as it rises. The trader believes that after reaching the order level, prices will continue moving in the same direction as they were in the previous momentum.

   a. Buy Entry Stop: An order to buy at a price above the current market.
   b. Sell Entry Stop: An order to sell at a price below the current market.

Limit Order: An order tied to a specific position in order to lock in the gains from the position. A limit order placed on a buy position is an order to sell, while a limit order placed on a sell position is an order to buy. All limit orders stay in effect until the client liquidates or cancels the position.

Market Order: An buy or sell order to be immediately filled at the prevailing currency price.

Stop-Loss Order: An order connected to a specific position to close the position and thus prevent further losses. A stop-loss order is executed when the price displayed on GTS hits the order price. The price executed will be the order price or in the circumstance of a fast market the order will be carried out at the next displayed price. When a trader places a stop-loss order on a buy position it is an order to sell the position, while a stop-loss order placed on a sell position is an order to buy the position. Stop-loss orders stay in effect until the client liquidates or cancels the position.